Terms & Conditions
CandleStart Academy
Thank you for choosing CandleStart Academy for your workshop needs. We strive to provide you with the best experience possible and to ensure your safety and the safety of those around you; we require each participant to sign this waiver before attending any of our workshops. By signing up for any of our workshops through booking via this website, you are agreeing to this waiver, and you acknowledge that you have read and understood the following terms and conditions:
1. You understand that participating in any of our workshops or events may involve certain risks, including but not limited to physical exertion, exposure to equipment, and the possibility of personal injury.
2. You agree to assume full responsibility for any injuries, damages, or losses you may sustain while participating in our workshops or events.
3. You agree to release, indemnify, and hold harmless CandleStart Academy, its owners, employees, agents, and contractors from any claims, damages, or losses that may arise from your participation in any of our workshops or events.
4. You acknowledge that you have been allowed to ask questions and seek clarification about the risks and hazards of participating in our workshops or events.
5. You certify that you are in good physical condition and have no medical conditions that would prevent you from participating in any of our workshops or events.
By signing below, you indicate that you have read and fully understand the terms and conditions outlined in this waiver and agree to be bound by them.
Thank you for your cooperation and understanding. We look forward to seeing you at our upcoming workshops and events.
CandleStart Academy Terms & Conditions
The following terms and conditions apply to all persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by CandleStart Academy (“we” or “us”). Please ensure you have read and understand the following:
1. Acceptance of terms and conditions
By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that as an individual attending the Workshop you shall comply with these Terms. The Contract is formed when we send you a booking confirmation
2. Payment
The fee for attending the Workshop (“Booking Fee”) will be as stated for the relevant Workshop. Prices are inclusive of VAT except where expressly stated otherwise. All payments for the Booking Fee must be made in full at the time of completing the registration form and in any event prior to the date of the Workshop. If payment is not received within 7 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions as we think fit.
3. Refunds
All digital products shall be non-refundable. If you think you might have special case, please reach out at candlestartstudio@gmail.com
4. Cancellation
There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make very effort to provide you with such refund within 60 days of the date of cancellation.
5. Postponement or change to venue
There may be circumstances in which we need to postpone the Workshop or change the venue at which Workshop is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 6 months after the publicised date of the Workshop or the replacement venue is more than 50 miles away from the publicised venue, you may cancel your ticket by emailing us at candlestartstudio@gmail.com and we shall provide you with a full refund.
6. Liability and Disclaimer – important, you must read this
Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.
In providing this workshop, no person is acting as your solicitor or providing you with legal advice. We are providing you with training, template documents and guidance.
7. Your obligations
If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop and we shall not be liable to refund your Registration Fee or any other payment.
You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.
You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, contractors, sub-contractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused.
You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.
8. Promotional materials and materials at the Workshop
You agree that we may include your details in any promotional materials relating to the Workshop and/or any materials used at the Workshop. We are not liable for errors or omissions contained in such information.
Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.
You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.
We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.
9. Photography and filming
We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our prior consent.
10. Data protection
We will communicate with you using the contact details provided on the Registration Form for the purposes of the Workshop. You agree that we may send your personal data outside of the European Economic Area (for example to the providers of our CRM system). We shall be entitled to pass on all of your contact details to the workshop contractors.
11. Tickets
We shall not send you tickets for the workshop. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the Workshop.
12. Travel and accommodation
You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Workshop. If you are late at the workshop or prevented from attending the Workshop due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Workshop until you arrive. Lunch shall be provided.
13. Disability, medical conditions and dietary requirements
If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at candlestartstudio@gmail.com as soon as possible and in any workshop at least 2 weeks prior to the date of the Workshop.
14. Limitations of Liability
Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.