Shipping & Returns

Return Policy
We’re dedicated to ensuring you have the best possible experience with us. Your satisfaction is our priority.

Due to the complexity of the crafting process and the various factors at play, we cannot guarantee the performance of your final product. We strongly recommend starting with a  Kit, conducting all necessary tests to determine the ideal ingredient
combination for your product. Please note that Academy.CandleStart.com assumes no liability for issues with finished products created using our ingredients or courses hosted on its platform through our “instructor’s”.

Currently, we’re unable to accept returns or exchanges. However, please be assured that we always strive to ensure our cherished customers are satisfied. If you receive a damaged or incorrect item, we’ll promptly refund or replace it. Your satisfaction matters to us. Should you encounter any issues, kindly reach out to us for assistance.

Shipping

We provide international shipping for our kits, however as of now, it will not contain any fragrance oils due to shipping regulations. All
Digital products can be purchased..

Shipping time for our kits within the UAE is 2 business days.